Computer Applications, Volume 2, Queueing Systems by Leonard Kleinrock

Computer Applications, Volume 2, Queueing Systems Leonard Kleinrock ebook
Publisher: Wiley-Interscience
ISBN: 047149111X, 9780471491118
Page: 569
Format: djvu

The nice book is welcome in the realm of queuing world." (Anatolij Dvurecenskij, Zentralblatt MATH, Vol . Page ContentsBilling Call center monitoring Computer Telephony Integration (CTI) Development Tools Fax Broadcasting IVR Management OSS - Provisioning Queues Recording Security Soft Phones SwitchBoards BlastarQ is actually a queue system that will help you to protect your business against peaks of traffic, distributing the contact volume in your contact center when the number of incoming calls exceeds the number of agents available answering calls. Http://dx.doi.org/10.1590/S0101-74382011000200005. Formulation – Graphical solution – Simplex method – Two phase method 2. A tutorial on hypercube queueing models and some practical applications in Emergency Service Systems. Comer D.E & Stevens D.L “Internetworking TCP/IP- Volume III”,Prentice Hall of. Discrete Even Simulation – Monte – Carlo Simulation – Stochastic Simulation – Applications to. €Operations Research: An Introduction”, Ninth Edition, Pearson. €Computer Networks and Systems – Queuing Theory and. € Operations Research: An Introduction”, Ninth Edition, Pearson Education Edition, Asia, New Delhi, 2002. Vol.31 no.2 Rio de Janeiro May/Aug. Performance Evaluation”, Third Edition, Springer, 2002 Reprint. Education Edition, Asia, New Delhi, 2002. Discrete Even Simulation – Monte – Carlo Simulation – Stochastic Simulation –Applications to Queueing systems.